Privacy Policy | DryIceBlasts.com
Industrial Cleaning Experts (DryIceBlasts.com)

Privacy Policy

Effective Date: February 17, 2026

This Privacy Policy explains how Industrial Cleaning Experts ("Company," "we," "us," or "our") collects, uses, and shares information when you visit DryIceBlasts.com, submit forms, request quotes, communicate with us, or opt in to text messaging.

1. Information We Collect

We may collect the following types of information:

  • Contact Information: first name, last name, phone number, email address, city, and state.
  • Service Request Information: service type, project details, and appointment/request history.
  • Communication Preferences: SMS service-message consent and SMS promotional-message consent.
  • Technical Information: IP address, browser type, device data, pages visited, referral source, and usage analytics.

2. How We Use Information

We use your information to:

  • Provide quote requests, consultations, scheduling, and customer support.
  • Send service-related updates (such as appointment confirmations and status notifications).
  • Send promotional messages only when you have provided applicable consent.
  • Improve website performance, user experience, and service quality.
  • Comply with legal obligations and enforce our terms.

3. SMS/Text Messaging Privacy

If you opt in to receive text messages from us, we may send service-related and/or promotional messages based on your selected consent options. Message frequency varies. Message and data rates may apply. You can reply STOP to opt out or HELP for help.

SMS Data Use: Mobile information will not be sold or shared with third parties/affiliates for their direct marketing or promotional purposes.

4. How We Share Information

We do not sell your personal information. We may share information with:

  • Service Providers: vendors that help us operate our website, forms, CRM, scheduling, communications, and analytics.
  • Legal/Compliance Parties: when required by law, court order, legal process, or to protect rights, safety, and property.
  • Business Transfers: in connection with a merger, acquisition, reorganization, or asset transfer.

5. Cookies and Tracking Technologies

We may use cookies, pixels, and similar technologies to understand website activity, improve performance, and measure marketing effectiveness. You can manage cookies through your browser settings.

6. Data Retention

We retain personal information for as long as reasonably necessary for business purposes, legal compliance, dispute resolution, and enforcement of agreements.

7. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is 100% secure.

8. Your Privacy Choices

  • You may request access, correction, or deletion of your personal information, subject to applicable law.
  • You may opt out of promotional emails via unsubscribe links.
  • You may opt out of text messages by replying STOP.

9. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for third-party privacy practices.

10. Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

12. Contact Us

If you have privacy questions or requests, contact us:

Related pages: Terms of Service | Contact